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Studio Policy

Customer Care

We care about accessibility and making sure you get the most out of your workshops. The studio is, unfortunately, up some stairs so we cannot provide access to those with wheelchairs or for whom stairs are an issue. If you have other accessibility needs, we'd love to hear from you to talk about making a workshop as easy and stress-free as possible for you.

For those with sensory needs, we can make sure the studio is as quiet as possible, play whatever music you prefer and our lights are dimmable to. 

Refund Policy

If you need to cancel or reschedule your booking, please give us 48 hours notice to ensure we can refund you. 

Cancellations made 48 hours in advance will receive a full refund.

Cancellations made 24 hours in advance will receive a partial refund. 

You can expect your funds returned within 14 days. 

Refund Policy

Privacy & Safety

All booking details are kept private on our database and not shared for any reason. We collect your name and contact info during booking so that we can get in touch should there be any need to. We will keep these details on file to occasionally let you know of upcoming events or changes to the studio and/or your bookings. You can reach out to us to unsubscribe and also to ask what we have on file for you, at any time. 

We will always ask for your permission before posting photos that are identifiable on social media and the website and you're always welcome to change your mind and reach out if you would like posts taken down. 

Your safety is of utmost importance when you visit the studio. We ask that you let us know if you have allergies well in advance of touching raw materials. A fire extinguisher is in the studio and a safety brief will be given before each workshop. 

Privacy & Safety

Bespoke Workshop Inquiries

We're pretty open to ideas for uses of the space, so if there's something you'd like to learn and can't find it on our website, please contact us and we're happy to work with you to come up with a workshop that'll fulfil your needs. 

Got a group you want to book in for a party? Got a theme for what you want to make? Let us know! 

Payment Methods

- bank transfer or cash
- book online with card payments

- pay in person with card or cash (no change is kept on site, so try make it exact please!)

Payment Methods

Studio Hire

We are looking into  making our studio space collaborative with local artists who are looking for exhibition or performance spaces. Stay tuned for information, or get in touch if you have any ideas. 

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